Why am I not seeing the full amount of money I have loaded on my account? July 25, 2019 15:29 Follow The exchange rate for Tuents is €1.6 to 1 Tuent. This rate is set by the event organiser. If you have any queries regarding this you can email email@example.com. Related articles How long is the wristband valid for? How do I load funds onto my wristband?