You can claim back any unused funds online up to the value of €50 per wristband.
There are two ways to do this:
Visit https://kwaku.justtappit.com/portal, sign in or register for an account, and select the cashout option from the drop-down menu. You will be asked to link your wristband and provide card details to claim your cashout. You can link a maximum of 5 wristbands to the same account. Cashout is available every Monday - Thursday from July 13th to August 8th. Cashout will also be open Friday, August 9th and Saturday the 10th, closing midnight on the 10th. Requested refunds will be processed within 7 working days.
At the event
At the central information point you can get your credit back in cash until 12 a.m., after every event day.